A new customer form Lake Forest brought in her Miele vacuum cleaner for repair service. When we asked how she choose Kritz Vacuum & Allergy Relief for the repair of her Miele vacuum cleaner she told us she was referred by a the “Northshore Moms Group”. She went on to say that Kritz vacuum is highly recommended by the Northshore Moms Group on Facebook. She went on tell tel us that her Miele vacuum cleaner has no power. We performed an estimate and confirmed that the Miele vacuum will not turn on. We determined the reason her Miele vacuum is dead is due to a bad power supply cable. In other words the Miele vacuum has a bad cord. We replaced the bad parts and now her Miele vacuum cleaner is working great again and we have another advocate on the Northshore Moms Group on Facebook.