A lady called our store Monday very upset that her local Glenview vacuum store was closed and wanted to know if we fix Miele vacuum cleaners. I was happy to inform her the Kritz Vacuum & Allergy Relief is a factory authorized Miele vacuum cleaner repair center. She brought in her Miele vacuum cleaner for repair service. She told us that her Miele vacuum is not working. We checked it in for an estimate and confirmed that her Miele vacuum will not turn on. We determined the reason the Miele vacuum is dead is due to a bad plug. We replaced the plug and sent her home with a working Miele vacuum cleaner.