Oreck has two local repair centers for their Oreck vacuum cleaners, Wilmette and Vernon Hills. When a gal form Deerfield decided to bring her Oreck vacuum cleaner for repair to Kritz Vacuum in Highland Park for repair, we asked why? she said “have you seen their reviews?” We were thrilled that she valued good customer service and flattered she decided to bring her Oreck vacuum to Kritz Vacuum in Highland Park. She reported that her Oreck is not working properly. We asked for more details and she shared that her Oreck vacuum is spitting out dust and not picking anything up. We performed an estimate and confirmed that her Oreck vacuum is not picking up. We determined the reason her Oreck vacuum was not working was due to a bad brush and bad belt as well as a clog. we removed the clog, replaced the belt & brush and now her Oreck is working like new again.