Today we welcomed a new Miele customer form Lake Forest. Their 5 year old Miele was not picking up on carpet and had a strange odor. We did a complete tune up, removing the motor, cleaning the motor compartment & chassis, evacuated all internal airways including the hose & wand, replaced the cleaner head and both filters. We did this the very same day so they could clean up this weekend. We now have another happy Lake Forest customer!