Yesterday a customer from Glencoe was referred to us by Beam to fix her Beam vacuum that was very noisy. Her Beam vacuum cleaner head was making an awful noise when the brush was spinning. We quickly determined that the motor was coming loose, the belt was stretched and the brush bar was covered in hair. We took apart the Beam vacuum , cleaned the brush bar, tightened the motor and replaced the belt. Now the Beam Central Vacuum cleaner head is working much better and is not as noisy.. . and we have a happy customer in Glencoe...everybody wins!