Yesterday our longtime customer form Lake Forest brought in her Miele Vacuum for a Tune Up. When a customer buys their vacuum from us, we give their vacuum an annual cleaning and tune up at no charge. So what is included in a Tune UP you ask. We evacuate ALL air ways and hoses, we clean the brush bar, cleaner head and all filters that are cleanable. We clean the motor compartment, check the cord for cuts, clean the wheels and axles, re dress the seals. We make any needed adjustments and alignments, we check the tension on cord reels, when present, and then re assemble the vacuum and test it to ensure it is working properly.