We had a customer form Northbrook bring in their Miele vacuum with no pick up. They bought their Miele vacuum form Amazon and did not know where to go for service. They searched YELP and determined we were the right place for them based on our reputation & reviews. We performed a FREE estimate which revealed the problem to be a clog. The clog was simple to get to we performed the service that same day and did NOT charge them for our service. Anothe rworking Miele Complete C3 and a very happy new customer for Kritz Vacuum.