Yesterday a lady form Lake Forest brought in her Miele vacuum for repair service. The Miele vacuum cleaner has no pick up on carpet. We determined that the brush on their Miele vacuum cleaner was not spinning. After further investigation, we found that the wand on their Miele vacuum was bad. The Miele wand was not passing power to the cleaner head. We replaced their wand with a new Miele vacuum wand and now their Miele vacuum is back in action.