Yesterday a couple form Winnetka brought in their Miele vacuum cleaner for repair. They reported that their Miele vacuum has no suction. We took their Mielel vacuum cleaner to our repair bench and found that their Miele vacuum has suction but the brush was not spinning so their Miele vacuum will not pick up on carpets. We determined that the cleaner head on their Miele Capri vacuum cleaner was bad and needed to be replaced. We replaced the cleaner head and now their Miele Vacuum is in great working order.