A gal from Libertyville came in to our store recently to have her Miele vacuum cleaner repaired. She told us that her Miele vscuum is not working. When we asked more questions, she revealed that the Miele vacuums carpet height adjustment is not adjusting. We performed an estimate and confirmed that the Miele cleaner head was not adjusting. We determined that the adjustment wheel was damaged. We performed the needed repairs and now her Miele vacuum is working great again in Libertyville