Our loyal customer form Highland Park brought in her Miele vacuum cleaner for repair service yesterday. She told us that the Miele vacuum is stuck. We performed an estimate and found that the Miele vacuum will not turn left. we determined that the Miele vacuum will not stand up and not turn left due to a damaged foot pedal release. We performed the needed repair at NO CHARGE because she bought her Miele Jazz vacuum form Kritz Vacuum. now her Miele vacuum is working great and we get to keep our loyal and happy Miele vacuum customer!