A customer from Highland Park wanted their Miele vacuum cleaner repaired by an authorized and reputable shop. They performed a google search, read reviews on google and yelp, then choose Kritz Vacuum & Allergy Relief to repair their Miele vacuum cleaner. When they brought their Miele vacuum cleaner in for repair they told us that the Miele vacuum is dead. We performed an estimate and confirmed the Miele vacuum will not turn on. We determined that the reason the Miele vacuum will not turn on is due to a bad plug. We replaced the plug and sent them home with a working Miele vacuum cleaner.