A customer form Long Grove came to our store the other day to have her Miele vacuum cleaner repaired. When we asked how she heard of us she told us that her regular vacuum store in Lake Zurich has closed, so she choose us. We asked what was wrong with her vacuum and she said her Miele vacuum is dead. We performed an estimate and confirmed that the Miele vacuum will not turn on. We determined that the Miele vacuum has no power due to a bad plug. We replaced the plug and sent her home with a working Miele vacuum cleaner.