Yesterday a customer form Northbrook called in a panic because her Miele vacuum was dead and the cleaning person is coming in 2 days. We told to stop in our service department with the Miele vacuum cleaner, since we are an authorized Miele vacuum repair service center we could handle the problem quickly. Today the Miele vacuum cleaner was brought to Kritz Vacuum & Allergy Relief for repair. We performed an estimate and confirmed that her Miele vacuum will not turn on. We determined the reason the Miele vacuum is dead is due to a bad power supply cable. We performed the needed repairs and sent her home with a working Miele vacuum cleaner.