Kritz Vacuum is a factory authorized Dyson Service Center near Glenview IL. We had a customer bring in their Dyson vacuum cleaner for repair service on Monday. They were concerned that their Dyson vacuum will not turn on. We performed an estimate and confirmed that their Dyson vacuum is dead. We determined that the Dyson vacuum cleaner will not turn on due to a bad cord. We replaced the Dyson vacuum cord and now all is good.