Kritz Vacuum & Allergy Relief is a factory authorized Miele Dealer and Service Center. A man brought in his Miele vacuum cleaner for repair service form Libertyville. He told us that his Miele vacuum is dead. We plugged the vacuum cleaner in and confirmed that the Miele vacuum will not turn in. We determined that reason the Miele vacuum has no power is due to a bad plug. We replaced the plug on his Miele vacuum and now it works.